Hong Kong and Macau

• Delivery method: Express shipping with tracking

• Shipping fee:

  • For orders over HK$300 or above, the shipping fees can be waived. 

  • Orders under HK$300 will be charged HK$30 for shipping.

• Delivery time: After the products are sent, you will usually receive it within an estimate of 2 to 5 working days.

 

The estimated time of arrival will vary depending on the date and time when orders are received, external factors which include holiday seasons, weather situations, respective geographical situations, or other reasons beyond our control.

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Taiwan or China

• Delivery method: Express shipping with tracking

• Shipping fee:

  • For orders over HK$800 or above, the shipping fees can be waived. 

  • Orders under HK$800 will be charged HK$60 for shipping.

• Delivery time: Estimate of 3-10 working days after the goods are sent, depending on the delivery area.

 

The estimated time of arrival will vary depending on the date and time when orders are received, external factors which include holiday seasons, weather situations, respective geographical situations, or other reasons beyond our control.

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Overseas regions

• Delivery method: Express shipping with tracking   ​

• The shipping fee will apply upon check out, please contact us if you have any questions regarding shipping fees or refer to our shipping fee FAQ. 

• Delivery time: Estimate of 5-14 working days after the goods are sent, depending on the delivery area.

  

• Customs/import tax

If the products are shipped to countries besides Hong Kong, you may have to pay surcharges, various taxes, or send the relevant goods to the destination registration or application for an import permits, these fees, and document applications are subject to the laws of the destination. We can not control or predict the number of such fees, and will not bear any legal responsibility for the procedures for applying such payments or documents. Such as by completing the ordering process, you are willing to be responsible for all surcharges, taxes, or import document claims for the delivery of the responsibility of the ordered goods. If the final product is returned due to your failure to fulfill the responsibility of this declaration, you will need to pay the return shipping cost of the goods. We will deduct the shipping cost of the original order and the shipping cost of the return journey from the refund.

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Disclaimer

In case of any delivery problems (for example, the recipient's address is unknown, the
recipient or phone number is incorrect, the recipient refuses to receive, the recipient address is a post office box or a hotel, etc.), the delivery company will not arrange the return shipment. We are not responsible for treating it as a discarded item and will not arrange a refund.